When Good Tweets Go Bad – How Huggies Handled Father’s Day

Huggies had an interesting series of tweets for Father’s Day. Let’s explore them one at a time.

This tweet appeared on Thursday, June 16 and it centered upon everyone else’s Father’s Day pun: the dad joke. Most companies use the dad joke as its standard trope for Father’s Day, and it’s feeling threadbare. Sure, dads can be silly but so can moms. It’s important to find humor in each gender but dad jokes, dad bods – sometimes it gets a little old. Here Huggies isn’t just laughing with dads, it’s laughing at them.

But you’ll never find companies poke fun at moms. Never. Why must dads be the constant butt of jokes? There’s a lot more to men than playing the fool, which leads us to Huggies’ next few posts.

The next few tweets – one day before Father’s Day – followed a similar pattern. Any dad can relate to these, but you know what else they can relate to? Love. Sacrifice. Nurturing. Thoughtfulness. Involvement. Compassion. Empathy. Hope. Hard work. Success.

Consider the emotions and feelings which comprise fatherhood – it’s virtually endless. Following the same pattern year after year and only tapping into humor didn’t help Huggies connect with dads on a very deep level.

Huggies’ first tweet on Father’s Day seemed thoughtful and well-intentioned at first. However, it congratulated dads for performing a task one presumes is outside their scope. It implied that dads don’t braid hair. It assumed – because dads traditionally don’t have long hair – that dads have difficulty executing a braid.

In today’s modern world we constantly tell women and girls they can do anything, that there’s no glass ceiling. We cheer on women to become CEOs, physicists, presidents, astronauts and action heroes – but we suggest braiding hair is hard for men? Alas, sexism isn’t a one-way street.

Now imagine Huggies posting something like this on Mother’s Day: “To the moms learning how to play baseball with your boy, or build a deck, or work on the car, etc., for the first time: you’re doing great.”

That post wouldn’t happen because it would demean women. It would stereotype they can’t or don’t do something. So, why do this to dads?

Next, in a similar vein, Huggies gave props to the stay-at-home dads. This was nice, of course, but again could you envision Huggies posting a comparable message on Mother’s Day?

“To all the working moms: you rock. Keep doing you, mom.”

Of course not.

There is a way to honor stay-at-home dads for their contribution to the family and home, but this wasn’t it.

Huggies then completed its Father’s Day messaging with the granddaddy of them all. A tweet that managed to redefine the meaning of this focused, intentional June holiday.

It’s easy to infer what Huggies was trying to convey – that there are a lot of moms who do double duty either as single moms, or who carry the load when dad is away. These noble, hard-working women deserve their day in the sun. Come to think of it, they had one on May 8.

Which is why Father’s Day is for fathers, and Mother’s Day is for mothers. Period.

And once again, apply the same premise to a Mother’s Day post and you’d create absolute shock, stir a whirlwind of viral activity, followed by a full-blown mutiny.

If you re-read Huggies’ tweets you’ll notice, not once, did it simply state, “Happy Father’s Day.”

Their social media team has some work to do, but perhaps next year it could start there.

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Equal Holidays Deserve Equal Contests

Last month, Arm & Hammer ran a Mother’s Day promotion with wonderful prizes and accolades in thanks for the goodness of moms. And now here in the month of June, it appears no comparable campaign is in the works for dad.

The omission is glaring enough, but it goes beyond that of a contest.

In avoiding an equivalent promotion for fathers, Arm & Hammer is effectively declaring laundry to be a mother’s task – a dangerous proposition.

There’s no need to debate who really does laundry in a home (it varies depending on circumstances), or who it fell upon in past generations. There’s no need for one-sided media stories, or studies claiming who handled the brunt of it during the pandemic.

The fact is it’s 2021, and the equality-driven world of today places that responsibility on both spouses whether that’s one’s actual reality or not. Companies, media and the public wouldn’t dare suggest it’s a mother’s job to handle laundry. But it sure seems Arm & Hammer did.

And even if Arm & Hammer’s market research insists it’s mostly moms who buy their detergent, wouldn’t it look better if it didn’t acknowledge that through a promotion? It would be like Kraft running an ad that implies a woman’s place is in the kitchen. Those are fighting words, so why would Arm & Hammer even insinuate something similar?

Dads deserve the same honor for being superdads. They’ve done impossible juggling, too, and families count on them for everything.

How about surprising dads with the same experiences and prizes extended to moms? There’s still time, Arm & Hammer. Get it done and lighten some deserving dads’ loads.

Why didn’t dads get a Kraft Father’s Day promo?

Last year, Kraft ran a Mother’s Day promotion – Mother’s Day Away – which encouraged moms to take time away from their family as Kraft covered the cost of a babysitter.

Going on the premise that moms wanted time off, Kraft gave $100 to 500 moms – $50,000 in total.

“Mother’s Day is a day to celebrate Mom in all of her greatness, but we know the holiday doesn’t stop the challenges of motherhood – temper tantrums, sleepless nights and picky eaters,” said Sergio Eleuterio, Head of Marketing for Kraft. “With Kraft ‘Mother’s Day Away’ we are giving moms across the country the chance to have what they secretly really want: some time for themselves.”

While the offer was certainly well-intentioned and generous, the holiday promotion had its faults. Namely, why didn’t dad get one?

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What about dad?

A year has passed since the Kraft Mother’s Day campaign. And now with this year’s Father’s Day just around the corner, dads are waiting for their Kraft gesture.

The problem is – they’re going to be waiting a long time. Attempts made to communicate with Kraft via email and social media went unreturned.

Of course, it’s unlikely we’ll see a comparable campaign. Food companies have a history of omitting fathers when it comes to holiday promotions.

In today’s modern world where parenting roles are blurred, there’s no reason this should happen.

Negativity

Exclusion aside, there’s other troublesome matters with Mother’s Day Away. The promotion purports that being a parent has more negative experiences than positive ones.

Kraft makes it sound like meltdowns and kids pounding on bathroom doors occur regularly.

There’s no doubt parenting has its moments. But it’s not all doom and gloom.

It’s time to bury the tired trope that kids are hellions who force parents to hide. There’s nothing particularly positive about a contest that implies: “Hey moms, on this heartwarming, family-based holiday, want to avoid the very people who made you a mother in the first place?”

Dads don’t help?

The ad copy also insinuates that dads don’t change diapers and that moms never get a break.

One might argue that the ad hints dads don’t do anything to help, thus creating the very reason for the contest – that a babysitter is required to fill in the shoes of the ignorant father who doesn’t help around the home.

In truth, a babysitter isn’t needed. Kraft should stop perpetuating the unfair, unrealistic and outdated notion that dads don’t help around the home and moms won’t relinquish household responsibilities and want to be Super Moms.

Of course, families realize this isn’t the case. Today’s fathers are actively engaged with household duties: diapering, cooking, cleaning, and, are also very familiar with trying to go to the bathroom while kids pound on the door.

Ad redo

“Leave the mothering to someone else?”

It’s called parenting, and dads are equally competent at it.

Here’s a rough draft for the way the advertisement should have been written: “Leave the parenting to another person for one day and hire a babysitter. Enjoy your day with your husband and/or find something fun to do on your own or with other moms. Submit your receipt and we’ll cover up to $100 for your babysitter bill. We’ll also offer this promotion to dads on Father’s Day.”

Dads are waiting

We’ll give Kraft a free pass this year due to the pandemic, but here’s hoping it will make things right next year.

The time to start planning is now. Kraft should contact real dads and start engaging to find a better way so as to not offend.

As Mark Twain once said, “The secret of getting ahead is getting started.”

Equivalent holidays deserve equal treats

It’s great to see a heart-warming promotion and holiday-specific foods like the ones snack maker Little Debbie recently unveiled.

Moms deserve it.

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But you can’t help but wonder – will dads get their due come June?

There hasn’t been a snack cake devoted to dads in the history of fatherhood. A quick Internet search for “dad cakes” results in a lot of beer-themed versions, neckties and tools.

There’s a lot more to fatherhood than that.

Little Debbie has a golden opportunity to set the trend for a promotion with incredible potential by doing it right. What dad would turn down a box of sweet treats he could share with his kids? There’s no better way to celebrate fatherhood than with a gift designed to honor dad and the kids who made him one.

As Little Debbie says, it’s time to pamper dad and offer him a prize that will ease the load of his to-do list.

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A dad is a nurturer, protector, provider, teacher, friend, spiritual guide, role model, mentor, disciplinarian, advisor and cheerleader. Let’s see if they can incorporate all that into a treat and promotion that would garner attention nationally.

Dad deserves better than beer cakes and neckties.

So does his sweet tooth.

Marketing holidays differently

It’s Mother’s Day Weekend, and that’s exciting for a lot of us.

No matter your family dynamic in today’s modern world, we all have a mother, whether you know her or knew her — or not. And like Father’s Day, that makes it a day that we can all acknowledge in some way. Truly, these monthly back-to-back, parental-rejoiced days are unlike any other on our calendar.

Think about some other big holidays. Easter isn’t celebrated by all. Neither is Christmas. Even with Independence Day, it’s not like everyone in our melting pot has American citizenship.black&decker.jpg

But Mother’s Day? It doesn’t take having children to make this day meaningful. It’s relevant to every one of us, and few holidays can say that. Regardless whether or not you have a relationship with your mother, the day still has a connection for us all, because we all have a mom that shared with a dad in giving us life.

That’s what makes the marketing of Mother’s Day and Father’s Day so significant. And because they occur in back-to-back months, it makes them easy to compare.

Just yesterday we received an email from Black & Decker (right). The ad doesn’t acknowledge any stereotypes about females or males. It doesn’t feminize with flowers or pink – it’s just an ad geared for Mother’s Day. You’re certain to see something similar for dads when Father’s Day nears.

Now look at the Enfamil ad (below). It’s also wonderfully done, but when viewed alongside Black & Decker’s piece, you can’t help but wonder: will there be a comparable ad for men on Father’s Day? Based on our monitoring of formula makers and their past marketing history, chances are you won’t. In fact, it’s doubtful you’ll see anything from Enfamil on Father’s Day.

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Black & Decker sees an opportunity for growth and revenue. It embraces the other half of the consumer population the rest of the world ignores because it knows power tools aren’t just for men. They’re proving that even an industry dominated by one gender can find ways to cash in on the other gender’s purchasing power.

There’s no reason Enfamil can’t do the same.  But will they?  We’ll be watching.

 

View Father’s Day in a different way

Dad’s day is almost here, and for weeks marketers have exhorted us to buy anything and everything – and everywhere. But like any holiday, the Father’s Day joy, hype and fuss will immediately cease come Monday, June 19.different.jpg

And like clockwork shortly after that, retailers will inevitably bemoan that Mother’s Day is larger than Father’s Day in terms of sales.

It doesn’t have to be this way.

To the optimist, that disproportion is merely an opportunity for growth. If when comparing those holiday sales the supposed disparity is a source of complaint, marketers should seize that chance to even the score.

That’s because a boost in revenue can happen by looking beyond Father’s Day. Yes, it’s predictable and expected to see plenty of dad-centric marketing in June, but then it often stops shortly after. Those companies who pander to dad but once a year are missing the opportunity to focus on dads for more than just a holiday. The mindset to include dads in advertisements should permeate everything a marketing department does, and brands should embrace dads year round.

Even still, the holiday shouldn’t just be about dads – that would be missing the point. Kids should also be acknowledged, who made them dads in the first place. Without them, there’s no Father’s Day. The same goes for moms, who make dads better men through their support and love.

Some claim that dads are difficult to buy for on Father’s Day, but why? Is it possible that those people, too, are as guilty as many corporations across America? Dads have plenty of passions, hobbies, and interests, so more than likely, those people simply never bothered to talk to dad. And isn’t the “butt of jokes” gift-buying-shtick for Father’s Day getting a little old? Mom ends up with meaningful, thoughtful gifts like chocolate and flowers, but dad? So often it’s the tacky tie he’ll never wear, or the mounted talking fish, or some other “let’s poke fun at dad” gift. Those gifts certainly have their place and they may provide a short-lived funny family moment, but so often they ultimately come off as corny, embarrassing, and useless. Companies would do well to promote expressive and sentimental gifts, if not merely worthwhile and important ones. For instance, national retailer Brad’s Deals, who questioned over 700 of its shoppers in 2016, found the number one gift customers wanted to give their dad was simply spending time with him.

The real secret to happiness on Father’s Day is time – give dad plenty of it.

The spectacle of Father’s Day can go beyond just gift shopping, too. It should include targeting dads themselves, who may have been eyeing a product or service, allowing them to lay subtle hints at their loving family.

Dads want to feel special on Father’s Day – and every day – and marketers can play a big hand in that because it will help nurture stronger customer relationships.

Surprise – a dad could win this mom contest

Stereotypes, media and long-held assumptions might make you believe that more men buy power tools than women – and maybe that’s true.  Maybe it’s not.

But either way, you’re certainly not going to find major home improvement retailers running campaigns which target only men.

It’s bad business.  It alienates customers.  It’s sexist.  It’s wrong.armour

Unfortunately, that’s not the way business works at Armour, which makes various food products, most notably meats.  There, it unveiled the exclusionary Great Moms Sweepstakes, running now through November.

No, it has nothing to do with Mother’s Day, and yes, anyone can enter – which means that a dad could be named a “great mom” and receive $5,000 in free groceries.

It’s hard to fathom just how Armour – founded in 1867 by two men – could create a campaign that ignores fathers contributions in today’s equality-seeking world.  Digital salt is rubbed in the wound when Armour uses its website to try and justify its oddly named contest:

Join us as we honor Great Moms – the everyday unsung heroes who give their all for their family and ask for nothing in return. We are celebrating and surprising deserving moms nationwide all year. Follow along on our website and Facebook Page for news and updates from our events.

To be sure, moms deserve those kind words in entirety – but so do dads.

Imagine you’re a dad who’s just read that text, and you’re thinking about all the work you’ve done to help raise your kids:  diapers changed, stories read, baths given, shopping trips made, youth sports attended, gifts bought, meals cooked, snacks made – and it has all been overlooked.  Your contribution means nothing.  So why should you continue buying its products?  You probably won’t, which is unfortunate.armour2.png

Ignoring dad’s contribution as an equally unsung hero disregards his status as a true, equal parent.

Armour even awkwardly uses photos of men (dads?) on its Facebook page to promote the contest.  And how strange will it look if a dad ends up being its winner?

The entire Armour campaign is a missed opportunity to celebrate parenting – not just moms – because we all know that roles are different in families now, and that they all come in different shapes and sizes.

Here’s a case for combining Mother’s and Father’s Day into one holiday

family2Last month on Mother’s Day, we overheard a young dad offering well wishes to a fellow friend, an elderly mom.  The mom extended a kind “thanks” in return, and then shared with a smile:

“Mother’s Day, Father’s Day – they’re really the same thing.  We should just have one ‘Parents Day,’ because parents raise kids together these days.  Everyone has the same job.  We’re all celebrating today, and I hope you have a great day, too!”

That’s some seriously wise knowledge from a veteran mother.

This mom was probably born about a decade after women finally gained the right to vote, so she’s seen changing societal roles and struggles for equality – all while being raised during a time when women didn’t typically work outside the home.

If any person has a reason to be set in her ways or subscribe to old-fashioned thinking, it would be her.

Yet instead, she has it all figured out.  She gets it.  She knows parenting isn’t a one-sided affair where one gender takes the lead, the other serves as an assistant or part-time helper.  She knows dads are just as competent, instinctual, effective and equal as moms when it comes to parenting.

Why don’t companies and their marketing employees think the same?

Technically, there is a Parents’ Day in the United States, held on the fourth Sunday of July.  However, that holiday hardly has the traction of its individual counterparts.

The truth is, we need holidays to celebrate each parental unit.  Moms and dads are different, and they parent different – and we say celebrate that.

So, let’s keep things the way they are, but recognize that no holiday is more important than the other.  We all have a father and a mother, whether we know them or not.

They deserve a day to be honored individually.

And they’re equal parents in every way.

Because dads are nurturers, too

armsreach1It’s a nice breath of fresh air when someone isn’t afraid to show a dad in a nurturing, or dare we say, snuggly position.  But that’s exactly the case with Arm’s Reach, who does what’s unfortunately the unthinkable for so many baby product companies – placing a baby carrier on dad.

It’s a sight we’ve all seen before, be it the park, library, or store. But for some reason, companies have a hard time going there.

Alas, the ad is great, where Arm’s Reach takes a small and brief moment to show a dad in a positive fashion, which validates that it must believe – on some level – dads do indeed shop and parent, too.

Last year, a Kansas City television station put the combination of dads and baby wraps in ksn3a less-than-flattering light while simultaneously making a mockery of fathers in other ways.  That station would do well to learn from this undertaking by Arm’s Reach, who isn’t afraid to put dad in an ad that also promotes a bassinet.

Anything placing dad in a position of nurturer is encouraging and needed.  Mother’s and Father’s Day occur in back-to-back months, yet you’ll be hard pressed to find many hearts on cards for dad – it’s more like neckties, easy chairs, power tools and beer mugs.

We say celebrate the love and warmth that comes from a father.

Keep up the good work, Arm’s Reach.  We’ve already heard from a few dads who appreciate the message you’re sending to America!