When Good Tweets Go Bad – How Huggies Handled Father’s Day

Huggies had an interesting series of tweets for Father’s Day. Let’s explore them one at a time.

This tweet appeared on Thursday, June 16 and it centered upon everyone else’s Father’s Day pun: the dad joke. Most companies use the dad joke as its standard trope for Father’s Day, and it’s feeling threadbare. Sure, dads can be silly but so can moms. It’s important to find humor in each gender but dad jokes, dad bods – sometimes it gets a little old. Here Huggies isn’t just laughing with dads, it’s laughing at them.

But you’ll never find companies poke fun at moms. Never. Why must dads be the constant butt of jokes? There’s a lot more to men than playing the fool, which leads us to Huggies’ next few posts.

The next few tweets – one day before Father’s Day – followed a similar pattern. Any dad can relate to these, but you know what else they can relate to? Love. Sacrifice. Nurturing. Thoughtfulness. Involvement. Compassion. Empathy. Hope. Hard work. Success.

Consider the emotions and feelings which comprise fatherhood – it’s virtually endless. Following the same pattern year after year and only tapping into humor didn’t help Huggies connect with dads on a very deep level.

Huggies’ first tweet on Father’s Day seemed thoughtful and well-intentioned at first. However, it congratulated dads for performing a task one presumes is outside their scope. It implied that dads don’t braid hair. It assumed – because dads traditionally don’t have long hair – that dads have difficulty executing a braid.

In today’s modern world we constantly tell women and girls they can do anything, that there’s no glass ceiling. We cheer on women to become CEOs, physicists, presidents, astronauts and action heroes – but we suggest braiding hair is hard for men? Alas, sexism isn’t a one-way street.

Now imagine Huggies posting something like this on Mother’s Day: “To the moms learning how to play baseball with your boy, or build a deck, or work on the car, etc., for the first time: you’re doing great.”

That post wouldn’t happen because it would demean women. It would stereotype they can’t or don’t do something. So, why do this to dads?

Next, in a similar vein, Huggies gave props to the stay-at-home dads. This was nice, of course, but again could you envision Huggies posting a comparable message on Mother’s Day?

“To all the working moms: you rock. Keep doing you, mom.”

Of course not.

There is a way to honor stay-at-home dads for their contribution to the family and home, but this wasn’t it.

Huggies then completed its Father’s Day messaging with the granddaddy of them all. A tweet that managed to redefine the meaning of this focused, intentional June holiday.

It’s easy to infer what Huggies was trying to convey – that there are a lot of moms who do double duty either as single moms, or who carry the load when dad is away. These noble, hard-working women deserve their day in the sun. Come to think of it, they had one on May 8.

Which is why Father’s Day is for fathers, and Mother’s Day is for mothers. Period.

And once again, apply the same premise to a Mother’s Day post and you’d create absolute shock, stir a whirlwind of viral activity, followed by a full-blown mutiny.

If you re-read Huggies’ tweets you’ll notice, not once, did it simply state, “Happy Father’s Day.”

Their social media team has some work to do, but perhaps next year it could start there.

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It’s a Start, But planDisney Still Needs Work

Following years of supplication and sometimes derision, the Walt Disney Company finally gave fathers, families and a nation what they have been asking for since its inception – a new name.

planDisney is the label for the retooled Disney Parks Moms Panel, an online resource for Disney vacation planning. Though once comprised of moms and – awkwardly – dads, the name reflects a shift in tone after Disney admitted moms weren’t the only ones planning Disney vacations.

Its previously narrow approach raised the ire of fathers, grandparents, uncles – and not surprisingly – people without children across social media who felt their value as a guest didn’t matter.

With its new, more inclusive term, it doesn’t pretend to cater toward one gender or family class. It now offers an improved approach that concludes vacation planning is conducted by everyone.

Though beyond overdue, Disney still deserves credit for making the switch, even if it was America’s critical eye toward stereotypes that forced its hand.

However, planDisney still needs a lot of work.

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Panel diversity

If the panel is a true reflection of Disney Parks guests, the panel is sorely missing the mark. Among its 35 panelists, only four of them are men and all four men are middle-aged. It’s difficult for vacation planners to benefit from expertise from both genders when the balance is that lopsided. Surely males have plenty to lend about the best time of year to visit, how to save money and the best hotels.

What’s more, 28 of the 35 panelists appear to be white. This can’t be representative of America. Movie audiences know that whitewashing is bad, and it’s being done in similar fashion here. Greater diversity would mean different angles from a wider expanse; greater diversity would mean more people would get an opportunity to serve as a panelist and enjoy the incredible perks it brings.

And where are the grandparents? The college-aged young adults? The children? Everyone could gain from their perspective when it comes to planning the vacation of a lifetime. Their viewpoints would be equally valuable for what should be the ultimate trip-planning resource.

It wasn’t ready

One of planDisney’s largest followings resides not on Facebook, but Twitter, where 26,000 people track @DisneyMoms. But planDisney hasn’t transitioned to its new name on Twitter yet.

Working during a pandemic has its shortcomings, but that’s little excuse for a program that should have had every nuance worked out before going live. Besides, social media is where most fans were vocal about the sexist vibe Disney Moms generated.

It not only needs to fix its old name on Twitter, but also graphics and hashtags, along with news of the name change – which would amount to its first tweet in months.

A weird history

Have you read the history on its about us page? It makes no explicit mention of its all-female past – or why it was justified in the first place – until it admits that “the panel also grew to include dads, grandparents, aunts, uncles and more.”

It then strangely concedes, “We know planning a Disney vacation includes everyone…”

Sure, planDisney has a strange evolution, but here’s a tip: there’s no need to rehash it for anyone. Drop the clumsy justification for a sexist past as if it’s a point of pride. planDisney has a clean slate, and it’s time to move on. All is forgiven.

It needs to rewrite this section pronto.

Yogurt needs a marketing makeover

Yogurt is no more a feminine product than a bowl of oatmeal is masculine, but try telling that to your mouth – or your mind.

Product positioning has long labeled yogurt as diet food, which attracts a certain kind of customer. And that customer is typically female – one who tends to be concerned with how she looks to others.yoplait.png

Genderizing a product is really nothing new. The Marlboro Man sold cigarettes to men for decades. Hungry Man dinners and Chunky Soup appeal to men, as well. There are also plenty of other pointlessly gendered products that are sure to draw a chuckle.

Much of it is nonsense. Of course, there’s nothing feminine about milk, cream, fruit and sugar blended into one. Executives are merely trying to target their strongest demographic by positioning products around selling points that appeal to women.

So we know how they do it, and we know why they do it, but a larger question remains: why turn away revenue by ignoring those remaining customers?

The NFL remains one of the most successful American ventures around. It enjoys a varied mix of massive fan interest via huge TV ratings, millions of tickets sold, team apparel, fantasy leagues and its own TV network. The list could go on and on. Let’s also not forget that little game played at the end of the season which has become a cultural phenomenon like no other – the Super Bowl. This event has become far more than just a football game. Super Bowl commercials are a spectacle to behold, achieving status as the most valuable piece of TV marketing real estate in the world.

Yet despite the large focus on advertising, there’s no doubting that football is predominantly a man’s game. There has not been a single female player in the history of the NFL, and this male-dominated business appeals heavily to the masculine side of human nature.

But does that mean females can’t enjoy the game? Does that mean that women can’t be involved in the industry elsewhere? Does that mean women and football don’t belong together? Of course not.nfl2.png

Rather than focus 100 percent of its effort on targeting males even further, the NFL has invested millions in marketing campaigns aimed at women.

Female viewership of the NFL grew by 26 percent from 2009 to 2013, according to Athletic Business, which also said that 53 million women in the U.S. watched the 2015 Super Bowl, almost half the total audience of 114 million.

Couldn’t Yoplait do the same with men and dads in their world? Instead, it touts a #MomOn campaign that squarely ignores the contribution of fathers to raising and nurturing children.yoplait2.jpg

Today’s customers demand inclusion, equality and far less stereotyping. Dads are being left out in a really unfortunate way, and promotions like #MomOn aren’t doing anyone favors, because it also unnecessarily heaps all the responsibility on women.

It’s going to take a little more work than having Cam Newton serve as a spokesperson or slapping “Official Yogurt of the NFL” on cups. And we certainly don’t need more genderized gimmicks like Brogurt. Remember what happened to Lady Doritos?

Yogurt need to be reimagined, because today’s modern family has changed and parenting is shared.

The first yogurt who can figure this out stands to reap tremendously in a confused and oversaturated yogurt industry.

Let’s stop telling dads they’re not parents

A clear shortcoming of excluding dads from marketing is how it diminishes his ability as a capable consumer.dadshops6

Of course, moms possess no more instinctual ability to purchase items than dads, who are fully fit shoppers. The current message and stigma about dads, however, has trained us to think otherwise. It’s that same messaging that influences moms while they shop on their own. It’s curious to contemplate that while some people believe everything outside the home is a man’s world, the marketing community firmly believes otherwise when constructing messages in relation to everything inside the home.

With all of the emotion, empowerment, and authenticity of advertising directed toward mothers, how constructive are advertisements which speak only to them?

armandhammer1.jpgIn other words, is society really taking mothers seriously when all the focus is placed on them to the exclusion of fathers? Do mothers really want this heap of responsibility when scores of moms incessantly plead for help in the home and caring for children? Do mothers really want it all, as ads so often suggest: motherhood, career, and control of the household and family? Is it fair to portray women solely as happy homemakers in half of the ads and as sex objects in the other half?

Viewed collectively, these ads seem to be at odds with how women are regarded in society and inadvertently places unwanted labels on them.

The subjective conception of such marketing means that women pay a price beyond labels and undesirable pressure.

Humanity will never achieve overall equality for women, particularly at work, until the same equality for men is achieved as parents. The two are intertwined.

When gender stereotypes unfairly discount men as true parents and view women as instinctual caretakers of children, it conveys a message that it’s a man’s world everywhere but home.

Dads deserve better

There’s a great deal of misinformation about dads, and – ironically – it starts with the very groups and organizations who purport to uphold fatherhood.

While we appreciate the efforts of fatherhood organizations like the National Fatherhood Initiative (NFI) and National Center for Fathering (NCF), we question the level of father absence that they claim exists in America, as well as campaign strategies from similar fatherhood organizations who continue to highlight father absence as a growing problem in America.

In the 1990s, the NFI and NCF established campaigns to build society-wide movements to reverse father absence, initiated by a growing body of social science research that showed there were record numbers of American children living in father-absent homes.

Three decades and hundreds of millions of dollars later, both organizations proclaim that father absence has reached “epidemic” and “crisis” proportions.

In fact, the following statements are posted on their websites.
“According to the national surveys conducted by the National Fatherhood Initiative, 9 in 10 parents believe there is a father absence crisis in America.”
“If it were classified as a disease, fatherlessness would be an epidemic worthy of attention as a national emergency… In short, fatherlessness is associated with almost every societal ill facing our country’s children.” – National Center for Fathering

How is it possible that after three decades of working to reverse father absence, these organizations can claim there is a fatherlessness crisis in America? This question prompted us to raise even more questions about father absence that pundits have failed to address. To help us find the answers, we contacted the Pew Research and asked:
1. Is there a clear definition of father absence?
2. Do you know if anyone has conducted research on what causes father absence?

Although we’re grateful for their prompt reply, we’re also very frustrated that they never answered the questions. Instead, we received two links to reports with the same old song and dance about father absence. Much of it was stereotypical, based on attitudes and tradition from yesteryear, similar in vein to the slanted and subjective messages that continue to describe a dad’s parental inadequacy and how he’s lacking in paternal deeds – and how there is a connection between father absence and an increase in social problems in America.

We reviewed both reports and found no definition of father absence, nor research on its causes. We also conducted our own investigation and could not find answers to our questions.

Why are the questions we presented important? How is it possible to conduct research without a clear definition of “father absence or what causes father absence?”

Sadly, most people mistakenly assume only a dad causes father absence when the truth is that there are many other origins.

Physical absence also doesn’t necessarily mean a dad is emotionally absent. And who should have the power to decide if a dad or mom is emotionally absent?

The reports also raised questions with respect to gender equality. For example, the report reveals that more moms are in the workforce and that the divorce rate is up.

Could we consider a mom who chooses a career over staying home as an absent parent? Could we consider a mom who does not have full custody after a divorce as an absent parent? Could we consider a mom who is in prison as an absent parent?

The report also admits that mothers are more overprotective than fathers, which many mental health experts define as maternal gatekeeping. Maternal gatekeeping can sometimes become an intimidating force. Even fathers who desire to be active and involved with their kids often drift away in the face of persistent maternal advice. Usually the way a dad parents is viewed as being wrong, when in truth, it’s simply different – each parent, regardless of gender, brings value to their children.

As such, more questions abound.

Where is the study on how maternal gate keeping prevents a father’s involvement or how it negatively affects children and causes social ills? Where is the study on mother absence? If one has not been conducted, why not? And if there is, did the researchers use the same rules and criteria as father absence? Did they spend the same amount of time analyzing mother absence?

One might also logically ask, where are these national organizations’ counterparts? Every parent can become better versions of him or herself, yet we do not see a National Responsible Motherhood Clearinghouse and slogan like “Take time to be a mom today.” What message does this send to dads toward being respected as equal, competent parents?

It strikes us as odd that these academic experts are held in high regard, yet create their own rules/definitions – or in the father absence case, yield no definitions or common sense upon which to conduct their research.

What we find even more frustrating about one of the reports is how it was conducted by telephone as stated on page 8 of “Parenting In America.” If researchers are directing a report of this much social and cultural significance, could it not have been done by observing and questioning actual parents in their respective communities?

Yes, it would require more work. However, it also might divulge some truths about fatherhood the public doesn’t want to hear, such as: fathers are every bit equal, are more active and involved, and are just as competent parents as moms – even in the primary caregiver role. The latter is a fact supported by the increased population of dads who choose to be the primary caregiver for their families.

Unlike the NFI, NCF and other fatherhood organizations who continue to play the father absence card, we are more optimistic about the state of fatherhood.

We wholeheartedly believe there are far more good people than bad people in this world. Therefore, we also believe the responsible, active dads far outnumber the irresponsible, absent dads. And we believe this to also be true with moms!

To prove our claim that the responsible, active dads far outnumber the irresponsible, absent dads, we propose a new “Fatherhood is Alive and Well” campaign. This endeavor shares real facts on how much growth has occurred with the active role dads have played as parents in the last three decades.

Our proposal is not just for dads, but moms too. Why? Because when business and organizations devalue a dad’s role as a parent, it also insults a mom – that’s the husband she chose to marry and serve as the father of their children.

It is time to stop the dad bashing and gender war in the parenting community. Let’s focus on finding ways to encourage dads and moms to create and model a loving parenting community for the kids!

Marketing to both parents, at its finest

It would be pretty easy for the marketing team at Cord Blood Registry to feature only a mom in its latest magazine ad. Dads can do anything for a child that a mom can do, except give birth and naturally breastfeed.cbr

So, yes indeed, that umbilical cord is unmistakably a mom-child connection.

However, marketers often like to turn that precious link into some sort of divide, and use it as validation to justify its belief that moms have a stronger bond with children which dads can never match.

Nothing could be more untrue.

We’re here to tell you that moms and dads are equals. The parent-child bond isn’t meant to be something that moms dominate, or hold deeper. Mothers enjoy the absolute honored gift of carrying children – and that’s special. It creates a bond with every child that doesn’t make it more superior than with a father, just unique.

And it should be treated with uniqueness, even in marketing.

Dads and moms are different people, and can parent different, but dads are full, rightful owners of the parental bond every bit as moms. That’s a wonderful thing!

CBR says that too, and it even references the umbilical cord, in its latest powerful ad.

Something as important as cord blood banking deserves marketing treatment without any missteps or miscues, and CBR delivers the goods in pictures and words.

The rest of America would do well to learn from CBR’s fabulous marketing team, who confirms that parenting involves both moms and dads equally.

You can lead a marketing department to a fruit flavored beverage, but you can’t make it drink

According to the Tum-E Yummies, “moms see goodness” and “kids see fun,” but you know what dadmarketing sees?tumeyummies

Complete senseless and meaningless dad exclusion.

The image pictured is a screen shot from the webpage of BYB Brands, a company that hasn’t quite figured itself out yet, nor its product. Or, perhaps it hasn’t really proofread its own work. In either case, it doesn’t excuse this stereotypical, stuck-in-the-past marketing disarray.

Take a look at their slogan: Create and sell brands people want!

How can this be? Their web copy doesn’t even back it up, for BYB isn’t marketing their brands to people – only mothers. Over and over on the BYB website, and at the Tum-E Yummies website, they merely address moms, not even giving dads the time of day.

There’s also a trite For Parents section, a true anomaly that could only be fashioned by a marketing department at odds with its own self. Here again, this predictable segment solely speaks to moms, a divide they created themselves by neglecting dads everywhere.

Part of their copy includes the oddities, “A mom-approved escape from the routine,” and “It’s not everyday you get to be a good mom and a fun mom,” and “Fun hydration moms and kids can agree on” – quirks by way of featuring boys on the site, future men that will be completely disregarded upon fatherhood by the very company whose drinks they enjoy.

That’s some business plan for future success, huh?

BYB apparently holds dear to the timeworn marketing impulse that moms still handle the kids, cook the meals, provide the snacks, and dads basically don’t shop.

Fortunately, poor execution (and websites) can be corrected easily.

Is BYB and Tum-E up to the task?

Really cheesy

If roughly 64 percent of mothers are working moms, and the proportion of working moms has gone up 800 percent since 1860, then who’s feeding kids after-school snacks?babybel

Not dads, according to the marketing team at Babybel.

We found another discouraging ad in the October 2014 Parents magazine which makes dads feel like they don’t count. That ad is from Babybel, who used two simple words (“Attention Moms!”) to change the entire focus and feel of this print ad.

It’s not like we see Babybel advertising during primetime TV or in USA Today, so when they do spend their advertising dollar we suspect they need to get a hit during every at-bat. That’s what makes this ad even more disappointing. They placed it in, not a mothers-only magazine, but Parents magazine, where they had a chance to market to both moms and dads. Instead, they came up flat.

Ironically, Babybel’s website proclaims their cheese to be “the snack your whole family will love.” That seems difficult to believe, as they single-handedly made dads to be nonexistent when it comes to providing the after-school snack.

At the bottom of the ad, Babybel’s message ends with “Let’s be friends.”

That’s a tough request for dads to consider. They weren’t even asked in the first place.

The Grinch who stole Father’s Day

No matter how long we live, we all have this same statistic in common: we got to spend (roughly) nine months being held exclusively by our mothers. Life expectancy aside, and speaking solely in general terms, mothers will have always had at least nine more months than fathers to hold their children.

During pregnancy, of course, fathers have the chance to touch the belly, but there’s a barrier in the way. Fathers can experience a baby kick, but the sensation for the mother and child are one and the same. Fathers can talk and sing to the infant inside the mother’s womb, but babies not johnson&johnsononly hear the mother’s voice – they feel it.

I once heard a woman tell the story how their child died upon birth. She asked the nurses to let the dad, not her, be the first to hold their child, because he naturally never got to during the pregnancy. Besides, it was the first, only, and last time he would embrace their child all in the same instance.

Mothers have the exclusive, honored gift of carrying children. That’s special. That creates a bond with every child that doesn’t make it more superior than with a father, just unique.

And it should be treated with uniqueness, even in marketing.

However, Johnson & Johnson’s latest ad artlessly exudes and radiates exclusion. It doesn’t take a deep thinker to see that dads, plain and simple, are crudely left out of this marketing message. What’s more, the advertisement is ironically straight out of the June 2014 Parents magazine, which includes a special reading section specifically for dads, timed knowingly for Father’s Day.

That’s some holiday present from Johnson & Johnson, huh dads? A sucker punch below the belt, followed by a kick in the teeth, finished off with salt in the wounds.

I expected more from this company so synonymous with baby care. No head-to-toe wash around is going to clean up this mess.

Kix it to the curb

kix2We’ve all heard of stories how the mom used to drag the entire family to church, right? There must be some heavenly market research somewhere backing up this stereotype. So why don’t most churches appeal to the moms?

I can see the ads now: “Moms, you can trust in your kids’ salvation at our church, because we know dads don’t have a history of doing it.”

Let us bow our heads and thank heaven above it’s a good thing churches don’t behave like the makers of Kix cereal.

On the front of their famous yellow-orange box you can’t even find the word “cereal” emblazoned, but you certainly can find a rectangle larger than the General Mills logo itself proclaiming their longtime slogan, “Kid-Tested, Mother-Approved.” And they even have this saying copyrighted!

If it wasn’t clear yet as to exactly who they want to pick up and buy their cereal, simply turn the box slightly.

They used the side panel to include a “Message to Moms…” where they promise mothers that they’ll give kids the best of both worlds, nutrition and great taste. Below this is a “Kix Assurance,” proclaiming that “for over 70 years, moms have trusted our commitment to good nutrition.”

The 800 number comment line is listed under all of this, and it makes me wonder if a dad would even dare call it after their promises and claims to moms all over. Dads might need to make a deal with the devil to ever get this cereal to change.

Kix, you’re in my prayers. Amen.