Let’s fix it in a Jif-fy

Some say there isn’t any common sense in Washington, but dadmarketing would argue otherwise. The year was 1995 when the NBA’s Washington Bullets changed its nickname to the Wizards. Apparently then-team owner Abe Pollin decided the Bullets name carried violent overtones, especially in a city with a high homicide and crime rate. And apparently he was jifright.

One can certainly argue the eventual new name – how it hasn’t caught on, how it carries other negative undertoneshow it is a product of a fad at the times – but that would be missing the point. “Bullets” simply wasn’t appropriate anymore. It didn’t take the action of one owner to spur it along, because many realized it. The change was long overdue.

And then you have Jif Peanut Butter’s slogan: Choosy Moms Choose Jif.

It’s not just in Jif’s latest TV ad, it’s plastered all over their website, and it’s been a part of the brand for a long time.

I can hear people already (both moms and dads), because many of them spoke out when we discussed Kix’s outdated motto:

  • Chill out, it’s just a slogan.
  • Everyone has to be so “PC” nowadays.
  • Much ado about nothing.
  • There’s more important things to worry about.

We here at dadmarketing like to think of the Jif slogan as SWASFTSOI: Staying With A Slogan For The Sake Of It.

To explain further, imagine for a moment, that the United States government had a slogan before 1919 (like the Army’s “I Want You” slogan) which read, “Real men vote.” It might have been a decent slogan back in the day and worked well at the time, because after all, only men could vote then. However, let’s pretend they kept using that slogan to this very day, and we all saw it when we entered voting precincts. Of course, it would seem a tad outdated because we all know that women can vote, but wouldn’t it yet sting a little to both women and men? Wouldn’t it seem a little offensive? “Real men vote” wouldn’t take anything away from the fact that females could still walk in and exercise their right to vote, but it would just seem old, tired, antiquated – even silly and useless.

That’s all we’re saying about Jif. We get the fact it’s your long-standing company slogan/brand/wordmark, but it’s time to move on and find some other way to market your product (which tastes good, by the way). Change with the times. Jif is like the Washington Redskins of sandwich spreads: an entity that refuses to change out of stubbornness. Their attitude could also be filed under the dreaded, this is the way we’ve always done it.

And yes, Jif, we’ve noticed the latest add-on to your TV commercial which states audibly, though not in print, “Choosy moms and dads choose Jif!” This hardly solves the problem. In fact, it exacerbates it. It’s kind of like saying, “Gosh, I barely notice that huge wart on your nose.” It makes the slogan even more old-fashioned laughable, drawing attention to the fact that Jif has excluded dads for years, if not decades.

It’s the same way that your local high school has had the embarrassing nickname “Lady Bears” for all of its girls sports teams? Why not just “Bears” for both genders, or at least “Gentlemen Bears” for consistency? Ugh. Another topic, another time.

So Jif, let’s get down to business and fix it, the right way, once and for all. Show moms and dads that common sense is alive and well. Dads mean a lot to you, right?

Let’s hope so, because dads have a choice in what peanut butter to buy, and choosy dads choose ________________.

Spread the word on Sunbutter

Being a watchdog for the marketing/advertising world is a little bit like being a movie critic. We’re relentlessly trying to evaluate and analyze items we see, and it takes a lot for us to witness someone achieving perfection. We lean toward optimism, but after constant trying of teach an old dog new tricks, we sometimes find ourselves thrust into a position that seems cynical.

When writing about the businesses we see in print or on television, we encounter a quandary: the medium only has so much time and space to offer. We recognize the limitation, but also identify that much is expected and required of the company – the one who has invested sunbutterthousands or millions into its message and people.

A few days ago we came across a TV ad for Sunbutter, a product we use and love. We wrote about their dad exclusion, and Sunbutter immediately entered into a sincere discussion with dadmarketing. They recognized the fact they should be including dads in their slogan, and plan to incorporate them in future ads.

They “got it” right away.

We’re not here to proclaim validation. That is not our mission. Far more important, and the reason we write today, is that a company listened. We didn’t ask them to take our stance, just listen.

They didn’t appease us with a one-time corporate-speak email that they’ll “bring it to the attention of the marketing department.” They didn’t pacify us with promise of a special message-to-come only around Father’s Day. They didn’t set up a patronizing dads-only section of their website.

They simply listened. And we weren’t even expecting change, but that appears to be the direction they’re heading after some genuine, honest and open dialogue.

In short, we salute the people of Sunbutter for their exceptional ability to truly listen to their customers, because we’re one of them.

A good product – which they have – is only part of the equation. Good people is the other part of it. Having both is the sign of a great company with even better things to come.

Sunblunder

sunbutterWe all have our products that we truly believe in. Be it a combination of taste, quality, performance, functionality, tradition, or simply that it was used in our childhood, there are some products we’ll buy no matter what.

Sunbutter is one of those for me.

It’s a great substitute for peanut butter and the taste is surprisingly good. More than anything, it’s because someone close to me has a peanut allergy, and I prefer not to have regular peanut butter in the home when she visits. Sure, Sunbutter costs a little more, but it offers flexibility with food and peace of mind that she’ll be safe.

Having peanut safe products is serious business, as it’s a matter of life and death for many. Not only is Sunbutter peanut-free, but gluten-free, egg-free and dairy-free, and I suspect we know someone whose diet is affected by these food features. Finding a match for all these “free” characteristics while shopping is a little like finding a senior citizen at a One Direction concert – near impossible.

Sunbutter has such a fantastic niche in the food world, carving out a safe haven for those who have never enjoyed the sweet pleasure of PB&J, or peanut butter fingers, or candy buckeyes.

And then, like a movie hero who suddenly turns bad, Sunbutter alienated dads everywhere with one swift butter knife to the heart in their latest video (note slogan at the :24 mark).

I personally know a dad who gasped, “I am the one who discovered the product, who always purchases it, who promotes it to others, and who regularly uses it. Yet I get excluded from their ad slogan and mom gets all the credit?”

Well, Sunbutter, dads are listening.

Coppertone deaf

We’re all in full summer mode, and that means spending more time outdoors. More time outdoors means we’re spending more time in the sun. More time in the sun means we’ll need sun protection.

As we do that, we reach for a brand we know and trust: Coppertone.

Coppertone’s name actually originated from its marketing, when in 1944, a pharmacist invented the lotion to darken tans (henceforth, a “copper”-colored skin “tone”). It really became famous in 1953 when the iconic Coppertone girl was created, whereby a dog pulls down her blue swimsuit and reveals her behind to have a lighter tone than the rest of her tiny body, all accompanied by the slogan, “Don’t be a paleface!”

If you think that slogan has an element of racist tinge, you are not mistaken. Coppertone’s original logo was the profile of an Indian chief. (Don’t feel too bad, Coppertone, you have company.)

Although it wasn’t a permanent fix at the time, at least Coppertone’s ancestors had the decency to lessen the nuances by replacing the Indian coppertonewith the girl. Eventually, the slogan was eliminated altogether, and even her “paleface” and bare bottom disappeared, too.

In later years, the Coppertone girl has been imitated, cartooned and parodied.

And somewhere along the way, I suspect someone – probably another pharmacist – realized darkening a tan isn’t the best thing for your health, so they developed a popular line of sunscreens to protect us. Coppertone was even named the #1 pediatrician recommended brand.

All seemed well in the slather-iffic world of Coppertone until their highly paid marketing geniuses decided to run an ad in the June 2014 American Baby magazine, and then let it fall into the hands of the dadmarketing headquarters.

Coppertone has a history of adapting with the times, but their latest magazine ad reeks of 1953. I love the opening two lines, “You want to let your kids be kids. But you still have to be the mom.”

Yep, if it weren’t for moms, kids would be dying of skin cancer everywhere because dads won’t do it; they’re lazy. That’s exactly the message Coppertone is sending, isn’t it?

But don’t take dadmarketing’s word for it, the rest of the world thinks dads are lazy, too. Go to Google Images and search “lazy.” You’ll find incessant pictures of men sleeping on couches, or watching TV.

Stereotypes die hard.

But then again, so does halfhearted, outdated, behind-the-times ad copy.

Now that’s what I call lazy.

Burned by Texas Toast

“Do you realize that toilet paper has not changed in my lifetime? It’s just paper on a cardboard roll, that’s it. And in ten thousand years, it will still be exactly the same because really, what else can they do?”

– George Costanza on Seinfeld

Later in this same episode, George’s friends Jerry and Elaine point out that toilet paper has become softer, there’s more sheets per roll and it comes in a variety of colors. Nevertheless, George is ultimately right. Despite some minor tweaks, there’s really not much that can be done with toilet paper; the basic concept has remained the same.

A magazine ad, however, has no limitation when it comes to creativity and reinventing itself. The beginning canvas of an advertisement starts as blank as Puddy’s mind, and the advertising agency has complete control to design and say whatever it pleases.

Why then, have we not advanced further when it comes to the way retailers sell their products?

Take, for instance, the two ads featured in this entry. The tie ad might have been socially acceptable at one time, but it is taboo now. If used texastoast vanheusentoday Van Heusen would surely get some icy stares from the media, public, and anyone with a pulse. That ad today might even be deemed illegal.

But what about Texas Toast’s humdinger? Just a harmless ad with cute girls giving thanks to mom for the delicious Texas Toast on their plates?

Hardly. The ad perpetuates the same stereotype existing at the time of the Van Heusen ad, that moms are the ones who take care of their kids. Why isn’t it taboo?

It’s because ad execs are still trapped in a bygone era where market research tells them moms buys the Texas Toast, not dads. Even if that were true, why slight dads and propagate the stereotype?

The NFL has only four black head coaches out of 32 teams, but does that mean blacks can’t coach? Of course not! And in other news, dads have reportedly been seen at grocery stores from time to time.

We here at dadmarketing think Texas Toast needs to revise their ads in the future, or we’ll tear them out of the magazine, and promptly put them in the same place we do toilet paper.

Capri Sun drops the ball

caprisunThere are three certainties in life: death, taxes, and Capri Sun after kids’ sports games.

I mean, seriously, have you ever been to a soccer field and noticed what kids drink? How about a baseball diamond? The pool?

Capri Sun’s silver juice pouch is a staple in every kid’s gym bag. If the company was smart, it would skip the middleman and just sell it directly at the games, because that’s where all of it ends up once it’s bought in stores anyway.

But the company isn’t smart.

I knew this the moment I saw their ad in Scholastic Parent & Child magazine. Yes, you read correctly, its title is Parent & Child magazine, not Mom & Child magazine. That was a relief in itself; but I’m not letting Parent & Child completely off the hook, because they should screen their advertisers to ensure consistency with their magazine’s mission and target audience – and name.

Capri Sun’s ad contains the line “Good for moms. Awesome for kids.”

Perhaps if Capri Sun were selling their goods at the games they’d realize that often it’s the dad who lugs them by the case – sometimes in coolers on ice – to thirsty kids. Capri Sun might figure out that it’s many times dads who are coaching these thousands of parched kids.

But Capri Sun won’t. Their marketing gurus are sitting somewhere confused, thinking that “soccer mom” is a literal term, and believe every dad is currently on the golf course with his college buddies. That’s the only way I can figure that they’d have the nerve, or ignorance as it may be, to run this ad in Parent & Child magazine.

Giving Capri Sun some time to visit sports fields and get to know their consumers is a reasonable goal.

After all, if kids can score goals, the adults of Capri Sun can certainly set some.

If everybody else gets to write a list, we can too

Why bother?

ImageWhy would any company waste time marketing to dads?

Marketing to dads matters. Let us count the ways, and since lists seem to make the Internet go ‘round, here’s ours:

  1. It’s not about who uses the card, but about everything before the credit card is swiped – Anybody can put a Star Wars t-shirt in a shopping cart, but more went into that decision than you think.  What, or who, influenced it?  Maybe it’s dad’s love of the movie franchise that rubbed off on their kids.  Maybe it was a commercial the family saw while watching a hockey game together.  Maybe it is dad’s influence on a certain store the family frequents.  Maybe dad researched everything about the product online for the mom.  Maybe dad simply looks good in the shirt.  Any marketer can sit all day long in a store and prove that it was mom after mom who swiped that credit card in Target, but a wise researcher will investigate the whole story.
  2. No matter how small the slice is on the pie chart, it’s still a slice, and it still tastes like pie – I heard a weathercaster once say, “Even though there’s a 70% chance of rain today, remember that there’s a 30% chance it won’t.”  So, let’s say for example, that moms handle 70% of the purchasing.  Is a company really doing to ignore that potential 30% of dads who buy stuff?  Cereal makers do all the time, and if I was their CEO, I’d start looking for a new marketing team, and fast.
  3. Isn’t equality a goal? – When you alienate someone and make them feel left out, you’re bound to really turn them off.  What’s wrong with marketing to both mom and dad at the same time?  Nothing!  You’ll still have the mom in your good graces, and the dad will feel like he was included, too.  The good baby websites, I’ve found, are the ones that use the word “parent” and have photos of the newborn baby with both mom and dad.  Isn’t that a cool thing to see?
  4. Loyalty is king – If you become friends with someone at work or school, that’s nice.  If that friend invites you to their home, your friendship suddenly deepens, and you’ve formed a bond that makes you feel even more connected.  You’ve become loyal to them.  The same connection happens with retailers, and it means far more than customer satisfaction.  Dads are loyal people.  As author and speaker Jeffrey Gitomer once said, “Customer satisfaction is worthless.  Customer loyalty is priceless.”
  5. The Internet still is a game changer – Unless you’ve been living under a rock for say, the past 25 years, you’ve heard of the Internet.  It’s a marvelous tool used to gather information fast from all around the globe.  As far as I know, dads have used it to gather information, read and write reviews, and purchase things.  Lots of things.  Take the “zo” out of Amazon and you have “A man.”
  6. Look no further than sports – If you don’t follow sports, check out the power of the NFL, NASCAR, or any other sports league, and you’ll find it dominated by dads who have an allegiance to athletes and their games like no other.  It’s a gazillion dollar industry that continues to grow and expand with time.
  7. Dads eat and buy cereal – I think June Cleaver gets a bum rap.  Everyone likes to make her the poster child for old-fashioned, outdated behavior. Leave it to Beaver was a good show with wholesome characters, simply a product of its times.  Cereal is notorious for neglecting dads.  Kix is a product of its times too, but even a Beaver sequel in the ‘80s didn’t keep using the same formula – it updated for the times.  Read our December 17, 2013 entry if you want to learn more about Kix’s useless and archaic orange box.  It really isn’t the 1950s anymore, Kix, so hop on board the 2014 bus with the rest of us.  If I was Doc Brown and I had some plutonium, I’d so throw you into a DeLorean and send you “Back to the”…well, you know where.
  8. Credit card companies know better – Credit card companies know that their pocket-sized flat payment tools are used by dads, too.  That’s why they have dudes in their ads.  I’d even go as far to say that credit cards were inherently designed for dads:  they’re lightweight and flat since dads don’t like to carry things; they have cool pictures on them; they’re durable; they’re largely free to get (dads like free things); even acquiring one is easy to do.  Leave it to Jedi Master tough guy Mace Windu to set the record straight:  men do indeed use credit cards as he asks the question to which he already knows the answer, “What’s in your wallet?” Dads carry wallets.  Moms carry purses.  Closed, the case is.
  9. Dad, meet Internet; Internet, meet Dad – Dads and computers met a long time ago, and they realize how to use them.  Even if dads don’t always make the final purchase, they’re surely reading about the product beforehand.  They’re commenting on it.  They’re reviewing it.  And did you see that Amazon is starting an online grocery store?  Frankly, dads are probably purchasing things more and more off the Internet, because every good marketer claims knows that dads don’t like to shop in stores, right?  So, watch it marketers, because the slightest misstep and you’ll have more than one dadmarketing site broadcasting it to the world.
  10. Step up right here and behold, the spectacle! – The way dads get dissed everywhere, it seems like marketers make them out to be some kind of mythical creature that doesn’t exist.  In that vein, I have channeled my inner Dr. Seuss:

Dads move, dads think, they eat, they blink.

Dads stand, dads sit, they throw, they hit. 

Dads run, dads fly, they drive, they buy. 

Dads can do lots of things, you see. 

So don’t deny their authority.

I don’t cheer for Cheerios

The phrase “to those whom much has been given, more is required,” is best known for its origin in the Bible.

I think it applies to cereal, too — specifically, Cheerios — and we’ll get to that connection in a minute.cheeriosfrown

But let’s think about Cheerios first.  It’s one of the strongest brands around.  Its no-nonsense black serif font on the plain yellow box is iconic.  The circular shape is basic, pure and often imitated.  Its ingredients include whole grain oats and just one gram of sugar.  Nearly every off- and store-brand has made a knock-off version and given it a similar name.  The taste is simple and unchanged virtually since the beginning, unless you count the explosion of its flavored offspring, such as Reduced-Fat-Yogurt-Berry-Blast-Cinnamon-Coated-Sprinkle Cheerios (seriously, do we need this much variety?).

I would argue that Cheerios has been in every American home at least one point in time since its inception, and I doubt many brand names can proclaim that.  We eat it.  We make snack mixes with it.  We feed it to babies.  We feed it to birds.  We make crafts with it.  We give it to kids in church to keep them quiet.  We string it on Christmas trees.  We love it.  We trust it.  Its wholesome.  It sticks on noses (try doing that with Kix).  It’s certified by the American Heart Association!  It’s genius!Image

It’s just plain…perfect!

Or is it?

Their marketing folks nearly had me at hello, but as I went further into their website, discovered that it’s Mom’s Choice.  And that’s when I started thinking about the phrase, “to those whom much has been given, more is required.”

You see, we’ve made Cheerios a part of our lives and trusted it for years, and I always thought it was a decently mutual relationship:  General Mills kept making it, we kept eating it and everyone was happy.  But then they started saying that it’s the cereal which mom’s choose, and dads instantly became alienated and left out.  More should be required of one of the top cereals around.  They’re supposed to be an example for everyone else.  Do you ever see the NFL say, “It’s the sports league more dads watch with their boys than any other”?

Cheerios, I thought you were better than this.  We’ve all given you so much, and more should be required.

I have the last box I’ll ever buy in my cupboard, and I’m not even going to eat it.

But the birds will.