Johnson & Johnson, makers of Desitin, is at it again.
It puts dads in a box, seeing dads as the way it has always seen them, no matter how much times have changed.
You’ll find its latest ad and subsequent slogan, #1 with Pediatricians and Moms, is repeated twice on its latest two-page spread, featured where else but American Baby magazine, as well as highly visible at the top of its website — with its own separate “seal of approval” logo to boot.
Completely nonexistent, from the print ad and all the way through every single web page at desitin.com.
Even though J&J/Desitin totally ignores dads, I still find it slightly odd that – through applying the troubling “dads don’t know how to handle babies” approach – it wouldn’t even seize that as an opportunity to highlight at least one dad on its website.
After all, with menu tabs like, “What is Diaper Rash?” and “Identifying Diaper Rash,” and having an only-moms-care-for-kids approach combined with a boxed-in, close-minded attitude toward fathers, you’d think Desitin would take the opportunity to feature that other, less involved “assistant” parent – you know, dads.
We offered a review of a similar Desitin ad 9 months ago, and now here we are today, and it’s the same problem.
Isn’t that how some define insanity: continuing to do the same thing but expecting to get different results?
Good marketers can let go of the past and move on to a new future, growing the brand and branching out into other market segments.
Look at this past Super Bowl to see how much big-time marketing departments value fathers.
But doing the same thing over again results in a stagnant approach. It may not translate directly into sagging sales today, but over time, and generations, it’s a surefire way to kill a brand.
Is J&J/Desitin up to the task?
Only time will tell.
But if it is, I suspect like diaper cream, it would see instant results.