Baking up parental equality

Most consumer products have peak sales times of the year – periods on the calendar when companies can best capitalize on generating the most revenue.entenmanns.jpg

For many, that time of year is the holiday shopping season, when gift buying is strong. For others, such as home improvement stores, that time occurs during the spring when home owners are fixing and planting. Fitness centers especially profit during January and February as New Year’s resolutions mean losing weight and exercising more.

Of course, this time of year – back-to-school season – is when breakfast and lunch makers ramp up efforts to get families in the groove of using their products.

And what is snack maker/baker Entenmann’s doing? It’s telling the nation that only one parent takes care of kids.entenmanns2.jpg

Not only can you find use of the word mom (not parent), you can also find images of a lopsided 13 moms vs. 4 dads on its Parents/Have Fun With Us page.

All of this would have been appropriate some 60-70 years ago when moms ran the show. But parenting has changed dramatically since then. In today’s modern families, dad is now also in charge of buying groceries, clothes, school supplies, and other products and services the family needs to exist. So the marketing approach is key, because dad needs to see he is a trustworthy purchasing agent for his family. The best way to do this is to involve him in the marketing process and value him as an equal parent as well as a valued customer.

By marketing directly to moms, Entenmann’s reinforces a certain stereotype and subliminally makes dad feel that mom is a better/leading parent.

Entenmann’s could do everyone a service by ending this practice of only conversing with moms. It will also do itself a firm favor by winning back dads who are currently reaching for another brand.

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Do you say ‘my kids’ or ‘our kids’? The difference is big

For those of you who have children:  when you talk about your kids to others, do you refer to them as “my kids” or “our kids”?noodleandboo1

It’s a major difference, and that distinction of one word says a lot.  The former connotes a more possessive or singular approach, whereas the latter sends a signal of togetherness and unity.  If you use the “my” term, it may seem harmless and might be completely unintentional, but it conveys a certain message – like it or not – to others and to your partner.

Take a look at Noodle & Boo, makers of luxurious baby and pregnancy skin care.  The product is found at high-end retailers, coveted by Hollywood stars, and it generally adheres to an impressive and upstanding company mission statement while supporting several charitable causes.

Now check out its latest ad, where it mentions “Only the best will do for her baby,” and the “first 100 mamas to follow @noodleandboollc and tag #mamaprofile with your favorite photo of you and baby…”

Isn’t the baby his, too?noodleandboo2

noodleandboo3Don’t dads use social media?

We can’t deny that some products and ads are marketed toward a certain gender, especially pregnancy skin care.  However, this ad was printed in a parents magazine.  And this particular product line it’s selling in this ad – it’s for babies.  That child is to be raised by parents, which includes dads.  No marketing piece should ever exclude dads and make them to be the lesser parent, as if they don’t matter.  Using the word “parent” instead of “mama” won’t make or break the business model, and it won’t make a female look away in disgust.

But it will make a dad feel included, feel like he matters to a company, and will make him take notice.

Believe us when we say dads notice.  Take a look on social media to find all the dads fully engaged in marketing messages and how they’re portrayed by retailers.  Old Navy, Huggies, Jif, Amazon – these are just a few of the companies that have been singled out by dads through viral campaigns to get them to change their ways.

It’s disappointing to see the exclusion in word choice and via advertisement photos, but that practice continues at its website, where a dad is nearly non-existent – save for a few celebrity dads it uses to sell its line of products.

When it comes to parenting, let’s hope Noodle & Boo acknowledges all the dads out there, because with Noodle & Boo, only the best will do, and dads count too.

With great power comes great responsibility

I realize the Internet has blurred some of the rules of journalism, but the media still has a certain amount of duty and youtubebabyaccountability.

After what I saw online today, People magazine clearly feels none of it.

Polish dad Bartosz Fórmanski YouTubed a charming video of him placing fake facial hair on his baby, and titled it, “What happens when my wife leaves me alone with our baby.” Although his YouTube name is “Perfect Daddy,” the video simply looks like a dad having fun with his baby. Nothing more.

People magazine wrote about the video on its website, yet interpreted it by making dads out to be the negligent, undependable, butt-of-jokes parent with the irresponsible title, “Here’s Why You Don’t Leave Dad Alone with the Baby.”

People doesn’t appear to have interviewed Bartosz, but decides anyway to make assumptions merely from his headline alone.

It could be that Bartosz is just a funny guy. Perhaps he’s a perpetual practical jokester. Or, maybe it’s just a dad having harmless fun.

But People would rather take the lazy approach and use tired comic relief by reshaping the unknown meaning Bartosz’s YouTube title, making dad out to be the sorry excuse for a parent. Yep, here’s another example of why we can’t leave dads with kids. Clearly, dads aren’t serious parents like mom! They’re only assistants as best!

Why did People have to turn innocent fun into reckless headline writing?

I guess when it gets right down to it, it really doesn’t know, uh, people.

If everybody else gets to write a list, we can too

Why bother?

ImageWhy would any company waste time marketing to dads?

Marketing to dads matters. Let us count the ways, and since lists seem to make the Internet go ‘round, here’s ours:

  1. It’s not about who uses the card, but about everything before the credit card is swiped – Anybody can put a Star Wars t-shirt in a shopping cart, but more went into that decision than you think.  What, or who, influenced it?  Maybe it’s dad’s love of the movie franchise that rubbed off on their kids.  Maybe it was a commercial the family saw while watching a hockey game together.  Maybe it is dad’s influence on a certain store the family frequents.  Maybe dad researched everything about the product online for the mom.  Maybe dad simply looks good in the shirt.  Any marketer can sit all day long in a store and prove that it was mom after mom who swiped that credit card in Target, but a wise researcher will investigate the whole story.
  2. No matter how small the slice is on the pie chart, it’s still a slice, and it still tastes like pie – I heard a weathercaster once say, “Even though there’s a 70% chance of rain today, remember that there’s a 30% chance it won’t.”  So, let’s say for example, that moms handle 70% of the purchasing.  Is a company really doing to ignore that potential 30% of dads who buy stuff?  Cereal makers do all the time, and if I was their CEO, I’d start looking for a new marketing team, and fast.
  3. Isn’t equality a goal? – When you alienate someone and make them feel left out, you’re bound to really turn them off.  What’s wrong with marketing to both mom and dad at the same time?  Nothing!  You’ll still have the mom in your good graces, and the dad will feel like he was included, too.  The good baby websites, I’ve found, are the ones that use the word “parent” and have photos of the newborn baby with both mom and dad.  Isn’t that a cool thing to see?
  4. Loyalty is king – If you become friends with someone at work or school, that’s nice.  If that friend invites you to their home, your friendship suddenly deepens, and you’ve formed a bond that makes you feel even more connected.  You’ve become loyal to them.  The same connection happens with retailers, and it means far more than customer satisfaction.  Dads are loyal people.  As author and speaker Jeffrey Gitomer once said, “Customer satisfaction is worthless.  Customer loyalty is priceless.”
  5. The Internet still is a game changer – Unless you’ve been living under a rock for say, the past 25 years, you’ve heard of the Internet.  It’s a marvelous tool used to gather information fast from all around the globe.  As far as I know, dads have used it to gather information, read and write reviews, and purchase things.  Lots of things.  Take the “zo” out of Amazon and you have “A man.”
  6. Look no further than sports – If you don’t follow sports, check out the power of the NFL, NASCAR, or any other sports league, and you’ll find it dominated by dads who have an allegiance to athletes and their games like no other.  It’s a gazillion dollar industry that continues to grow and expand with time.
  7. Dads eat and buy cereal – I think June Cleaver gets a bum rap.  Everyone likes to make her the poster child for old-fashioned, outdated behavior. Leave it to Beaver was a good show with wholesome characters, simply a product of its times.  Cereal is notorious for neglecting dads.  Kix is a product of its times too, but even a Beaver sequel in the ‘80s didn’t keep using the same formula – it updated for the times.  Read our December 17, 2013 entry if you want to learn more about Kix’s useless and archaic orange box.  It really isn’t the 1950s anymore, Kix, so hop on board the 2014 bus with the rest of us.  If I was Doc Brown and I had some plutonium, I’d so throw you into a DeLorean and send you “Back to the”…well, you know where.
  8. Credit card companies know better – Credit card companies know that their pocket-sized flat payment tools are used by dads, too.  That’s why they have dudes in their ads.  I’d even go as far to say that credit cards were inherently designed for dads:  they’re lightweight and flat since dads don’t like to carry things; they have cool pictures on them; they’re durable; they’re largely free to get (dads like free things); even acquiring one is easy to do.  Leave it to Jedi Master tough guy Mace Windu to set the record straight:  men do indeed use credit cards as he asks the question to which he already knows the answer, “What’s in your wallet?” Dads carry wallets.  Moms carry purses.  Closed, the case is.
  9. Dad, meet Internet; Internet, meet Dad – Dads and computers met a long time ago, and they realize how to use them.  Even if dads don’t always make the final purchase, they’re surely reading about the product beforehand.  They’re commenting on it.  They’re reviewing it.  And did you see that Amazon is starting an online grocery store?  Frankly, dads are probably purchasing things more and more off the Internet, because every good marketer claims knows that dads don’t like to shop in stores, right?  So, watch it marketers, because the slightest misstep and you’ll have more than one dadmarketing site broadcasting it to the world.
  10. Step up right here and behold, the spectacle! – The way dads get dissed everywhere, it seems like marketers make them out to be some kind of mythical creature that doesn’t exist.  In that vein, I have channeled my inner Dr. Seuss:

Dads move, dads think, they eat, they blink.

Dads stand, dads sit, they throw, they hit. 

Dads run, dads fly, they drive, they buy. 

Dads can do lots of things, you see. 

So don’t deny their authority.