Johnson & Johnson: taking cues from Amazon Mom

Last May, we wrote about a Johnson & Johnson ad which clearly excluded dads, and then tweeted the company of our displeasure.

Johnson & Johnson wrote back, as you can see on our Twitter site here, and assured us that it “is committed to supporting parents – moms & dads.”

Those were uplifting and encouraging words, especially from a company which plays at least some small part of everyone’s child care, usually from the very start in the hospital.

Yet here we are, nearly a year later, and J&Js marketing message hasn’t changed. Note the featured ad, where the baby only thanks mom for applying its lotion.johnson&johnson2

If you’re a dad, I suspect that right now you’re feeling abandoned by a company whose products you probably used in the hospital right upon your child’s birth. A cold shoulder like this hurts, especially if you saw that Twitter promise last May.

Sadly, Johnson & Johnson’s dad avoidance doesn’t stop with print ads, as its website is filled with examples of one exclusion after another:

  • Visit our Facebook page to share your baby’s special moments with other Moms just like you.
  • Moms around the world trust JOHNSON’S® to safely care for their babies.
  • We’re dedicated to advancing the health and well-being of women, children and families around the world.
  • We are committed to working with moms, healthcare experts and scientists to ensure our baby products continue achieving the highest JOHNSON’S® baby standards.

We’ve said it before, and we’ll say it again:  dads count too.  We can’t expect change to happen overnight, but it has been 11 months after J&J distinctly gave us its commitment – one that sadly wasn’t kept.

Johnson & Johnson was founded in 1886 by two men who may very well have had their own family in mind when conceiving ideas for surgical dressings and sanitation practices. It has to make you wonder about its overall company mission when its marketing and communications team prefers to only speak to a select group, and blatantly ignores another.

Right this very moment, a child is born somewhere and J&J is playing a part in its care.

And also right at this very moment, J&Js marketing department has an opportunity to show dads everywhere it really cares, because as any married couple will tell you, a promise is everything.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s